Harrisonburg Electric Commission

May 2016

As is with any major utilities company, our client needed a telephone system with expandable capabilities, that could handle a high volume of incoming and outgoing communications. The solution was an ESI IP 900 server-based system with multiple functionality packages, for approximately 50 employee desktop telephones. Cornerstone's telecom engineers implemented the following integrated features within the telephone system: T1 & PRI interface, Combo Services for IP & Digital Extensions, Caller ID, Call Recording, Automatic Call Distribution, Advance Voicemail Services. Cornerstone provides on-going maintenance for this system.